Privacy Policy

Effective Date: 14/Mar/2025

4Phones B.V. (“4Phones,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

By using our website and services, you consent to the collection and use
of your personal data as described in this Privacy Policy.


1. Company Details

4Phones B.V.
Address: De Vest 34, 5555XP Valkenswaard, Netherlands
Representative: Mr. Fahim Farhad
Email: info@4phones.eu
Phone: +31 (0)40 202 5596


2. Personal Data We Collect

We collect and process the following personal data when you use our
services or provide information to us:

  • Full name
  • Gender
  • Address
  • Phone number
  • Email address
  • Company name (if applicable)
  • Payment details (processed securely by third-party payment providers)
  • Order history
  • Communication preferences

We may also collect technical data such as IP addresses, browser types,
and device information when you visit our website.


3. Purpose and Legal Basis for

Processing

We process personal data for the following purposes, in accordance with
legal bases under the General Data Protection Regulation (GDPR):


Order Processing & Delivery – To fulfill your purchases and
deliver products. (Legal basis: Contractual necessity)


Customer Support & Communication – To respond to inquiries,
complaints, and requests. (Legal basis: Legitimate interest)

Marketing & Promotions – To send newsletters, special offers, and promotions. (Legal
basis: Consent)

Legal & Compliance Obligations – To comply with applicable
laws, including tax and accounting regulations. (Legal basis: Legal
obligation)

Security Fraud Prevention – To prevent fraudulent transactions and unauthorized access. (Legal
basis: Legitimate interest)


4. Data Retention

We retain personal data only for as long as necessary to fulfill the
purposes outlined in this Privacy Policy or as required by law. Our standard
retention periods are:

Order
processing and customer service records – Up to 2 years after the
last transaction.

Marketing
communications – Until the user unsubscribes or requests deletion.

Legal
compliance data (e.g., invoices, tax records) – As per
statutory retention periods.

When personal data is no longer needed, we securely delete or anonymize
it.

5. Sharing of Personal Data

We do not sell your personal data. However, we may share it with third
parties under the following conditions:

Service
Providers: We work with third-party vendors (such as payment processors,
logistics partners, and IT providers) who process data on our behalf under
strict data protection agreements.

Legal
Compliance: We may disclose data if required by law, regulatory authorities, or
legal proceedings.

Business
Transfers: In the event of a merger, sale, or business restructuring, your
data may be transferred to a new entity.

All third parties with access to personal data are required to process it
securely and in compliance with GDPR.


6. Data Security

We take appropriate security measures to protect your personal data from
unauthorized access, loss, or misuse. Our security measures include:

Encrypted data
storage and secure servers

Access controls
and authentication procedures

Regular
security audits and updates

However, no online transmission is 100% secure. If you suspect
unauthorized access to your personal data, please contact us immediately.


7. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal
data:

Right to
Access: Request details of the personal data we hold about you.

Right to
Rectification: Request corrections to inaccurate or incomplete data.

Right to
Erasure ("Right to be Forgotten"): Request
deletion of your personal data.

Right to Restrict
Processing: Request that we limit the processing of your data.

Right to Data
Portability: Request a copy of your data in a structured format.

Right to
Object: Object to processing for marketing purposes or other legitimate
interests.

Right to
Withdraw Consent: If processing is based on
consent, you can withdraw it at any time.

To exercise your rights, please contact us at [Insert Contact Email].
We may request verification of your identity before processing your request.

If you believe we have not handled your data properly, you have the right
to file a complaint with the Dutch Data Protection Authority (Autoriteit
Persoonsgegevens) or your local regulatory authority.


8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your
experience on our website. These may include:

Essential
Cookies: Necessary for website functionality.

Analytics
Cookies: Help us analyze website traffic and usage.

Marketing
Cookies: Used for personalized ads and promotions.

You can manage or disable cookies through your browser settings. However,
disabling certain cookies may affect website functionality.


9. Email Communications &
Newsletters

You can subscribe to our newsletters to receive updates on promotions and
news. We send personalized newsletters based on your preferences and purchase
history.

If you no longer wish to receive our emails, you can unsubscribe at
any time by clicking the link in the email or contacting us directly.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in
regulations or business practices. We encourage you to review this page
periodically. If significant changes are made, we will notify users via email
or website announcements.


Last Updated: 14/Mar/2025


11. Contact Us

For any questions, concerns, or requests regarding your personal data,
please contact:


4Phones B.V.
📍 Address: De Vest
34, 5555XP Valkenswaard, Netherlands
📧 Email: info@4phones.eu
📞 Phone: +31 (0)40
202 5596